Privacy Policy

Last updated: October 24, 2026

This policy explains what personal data Planarise collects, why, how long we keep it and the choices you have. It covers this website and the Planarise project-management and collaboration platform (together, the “Services”).

1. Who is responsible for your data

AUGUS INT'L BUSINESS(HK)CO., LIMITED., registered at FLAT/RM 1911 LEE GARDEN ONE 33 HYSAN AVENUE CAUSEWAY BAY HK, is the data controller for this website and for customer accounts. For privacy questions or requests, email [email protected] or call +852 3702 8608.

Payments are processed by our Merchant of Record, Paddle.com Market Ltd, which acts as an independent controller for payment, invoicing and tax purposes.

2. Information we collect

• Account details such as company name, email address, and credentials
• Order-related details such as selected plan, amount, status, and timestamp
• Device or browser information needed for security
• Messages you send through contact channels

3. How we use information

We use information to provide the service, secure accounts, prevent abuse, improve reliability, respond to support requests, and maintain usage limits. We do not sell personal information.

4. Payment information

Card details never reach us — they are entered on Paddle’s hosted checkout and go straight to Paddle. We may receive order ID, purchase email, amount and country from Paddle. We never store full card numbers, CVC values, or expiration dates.

5. Who we share data with

• Paddle.com Market Ltd — Merchant of Record for payments, invoices, tax and refunds
• Our hosting and email delivery providers — under written instructions
• Authorities where legally required

6. Cookies and sessions

We use session information for authentication, form security, and temporary checkout state. We do not use advertising or cross-site tracking cookies.

7. Retention and your rights

We keep account and related records while needed to provide the service. Depending on where you live, you may have rights to access, correct, delete, restrict or export your data. Email [email protected]; we respond within 30 days.

8. International transfers

We are based in Hong Kong. Processors may store data in the EEA, the UK, the United States or other countries. Where GDPR applies to a transfer, we rely on appropriate safeguards such as standard contractual clauses.

9. Children

The Services are intended for people aged 18 or over. We do not knowingly collect data from children.

10. Contact

AUGUS INT'L BUSINESS(HK)CO., LIMITED.
FLAT/RM 1911 LEE GARDEN ONE 33 HYSAN AVENUE CAUSEWAY BAY HK
Email: [email protected]
Phone: +852 3702 8608